Last updated: April 15, 2026

1. Who We Are

This website is operated by Zhongshan Yougu Electronics Co., Ltd. (hereinafter “we”, “us”, or “our”), a company registered in Zhongshan City, Guangdong Province, China.

Registered address: No. 6 Gangbao Road, Dongsheng Town, Zhongshan City, Guangdong Province, China, 528411.
Contact email: info@youguhaohan.com
Phone: +86 13622656582

2. Information We Collect

We may collect the following categories of personal information:

• Identity and contact data: name, email address, phone number, company name.
• Purchase and order data: billing address, shipping address, order history, and transaction records.
• Technical data: IP address, browser type and version, device information, pages visited, and referring URLs.
• Communication data: information you provide through our contact forms, emails, or other correspondence.

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders, including shipping and returns.
• Communicate with you about your orders, deliveries, and customer service inquiries.
• Send transactional emails such as order confirmations, shipping notifications, and invoices.
• Improve our website, products, and services.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Third-Party Services

We share limited data with the following third-party service providers to operate our business:

• Payment processing: PayPal processes your payment transactions. PayPal’s Privacy Policy applies to the data they collect: paypal.com/privacy
• Shipping and logistics: FedEx handles package delivery and may receive your name, shipping address, phone number, and order details.
• Website infrastructure: Cloudflare provides CDN and security services and may process IP addresses and browsing data.

We only share the minimum information necessary for these services to perform their functions.

5. Cookies

Our website uses cookies and similar technologies to:

• Keep your shopping cart and session active.
• Remember your preferences and login status.
• Analyze website traffic and usage patterns.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect some website features.

6. Data Retention

We retain your personal data only for as long as necessary:

• Order records: retained for 5 years for accounting and warranty purposes.
• Contact form submissions: retained for 1 year, then deleted.
• Account data: retained while your account is active; deleted upon request within 30 days.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data, subject to legal retention requirements.
• Objection: object to the processing of your data for direct marketing purposes.
• Data portability: receive your data in a structured, machine-readable format (GDPR only).
• Opt out of sale: request that we do not sell your personal information (CCPA only).

To exercise any of these rights, please contact us at info@youguhaohan.com. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL/TLS encryption for data in transit, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Our servers are located in Singapore. If you access our website from outside Singapore, your data may be transferred to and processed in Singapore. By using our website, you consent to such transfers. We ensure that appropriate safeguards are in place for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@youguhaohan.com
• Phone: +86 13622656582
• Address: No. 6 Gangbao Road, Dongsheng Town, Zhongshan City, Guangdong Province, China, 528411
• Contact Form